Shipping & Returns
When you place an order, we estimate shipping and delivery dates for you based on the availability and the shipping option you chose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are based upon weight. The weight of any item can be found listed on its detail page. Due to the policies of the shipping companies we use, all weights are rounded up to the next full pound.
Customers in Puerto Rico
We are unable to ship to Puerto Rico at this time. However, you can place an order through the ebay Global Shipping program on our ebay page.
International Shipping Options
We ship to the United States and the US Virgin Islands.
If you do not see the item you would like to purchase there, please Contact Us and we will make it available for you.
The following countries are available to ship through the eBay Global Shipping Program: (Click here for the eBay Store)
- Czech Republic
- Hong Kong
- New Zealand
- Puerto Rico
- South Africa
- South Korea
- United Kingdom
All diaphragms, clearance, and markdown items are FINAL SALE
ALL returns and exchanges are subject to a 15% restocking fee, used at our discretion. You may return most new and unopened items (within 30 days of delivery) for a partial refund. The original shipping cost that we paid to ship to you and a possible restocking fee will be deducted. Opened items only qualify for store credit, if item is resellable.
For any exchange or return, you are responsible for shipping the item back to DJ Stage Gear. We assume no responsibility for items not insured, lost in the mail, or return shipping fees. Do not write on the original retail box/packaging.
We take pride in all of the quality, factory-tested products we carrry. If you think an item is defective, please let us know.
PLEASE contact DJ Stage Gear BEFORE shipping any items back.